Salesforce Support and Maintenance Services
Reliable Salesforce Support to KeepYour CRM Optimized
Stay focused on growth while we handle the day-to-day complexities of your Salesforce environment. As a trusted Salesforce support and maintenance services provider, Folio3 ensures your CRM runs smoothly, securely, and without interruption.
Our Certifications
At Folio3, you’ll be partnering with certified Salesforce talent that specializes in ongoing development, support, customization, implementation, integration, and more.
Salesforce Support and Maintenance Services We Offer
Salesforce Health Check and Audit
Our certified Salesforce consultants perform in-depth health checks to identify performance issues, data vulnerabilities, and usability gaps. We then deliver a clear roadmap to improve CRM stability, security, and ROI.
Perfect for businesses looking to optimize or re-implement their Salesforce environment.
What we deliver:
- CRM performance and security audit
- Data integrity and system usability review
- Actionable optimization recommendations
- Risk and compliance checks
- Re-implementation planning if needed
Salesforce Managed Support Services
Your business never stalls, so your Salesforce platform shouldn’t either. Our ongoing Salesforce development services help you ensure your CRM keeps up with your business and customers’ changing needs, new features, and future growth initiatives.
We provide:
- Custom Development Services
- Lead Management Solutions
- Agentforce Implementation
- Sales Opportunity Management
Salesforce Configuration and Customization
Need a custom app developed that enhances the overall functionality of your Salesforce? We build Salesforce apps that are well-aligned with your needs and help you get crucial tasks and processes done faster and smarter.
Our Salesforce app development services include:
- Building Apps for the Salesforce AppExchange
- Einstein AI Implementation
- Sales Enablement Solutions
Bug Fixing and Troubleshooting
From broken automations to code-level issues, our team identifies and resolves bugs that impact your Salesforce performance. We go beyond quick fixes, delivering root cause analysis and long-term solutions.
What we deliver:
- Code review and debugging
- Performance bottleneck analysis
- Fixes for broken workflows and triggers
- Detailed error documentation
- Optimization of custom logic
System Integration Support
We help connect Salesforce with your existing tools, platforms, and databases—ensuring seamless data flow across your business. Whether it’s prebuilt tools or custom connectors, we’ve got you covered.
What we deliver:
- Integration of Salesforce with ERP, marketing, and support tools
- Custom connector development
- Data synchronization strategy
- API management and monitoring
- Integration troubleshooting
Data Administration
Data quality is critical to CRM success. Our Salesforce maintenance services include everything from deduplication and validation to secure backups and compliance-friendly data practices.
What we deliver:
- Data cleaning and deduplication
- Backup setup and recovery planning
- Validation rule configuration
- GDPR/CCPA-compliant data handling
- Integration, data mapping, and harmonization
Salesforce Development Support
From small tweaks to enterprise-grade custom solutions, our Salesforce developers help you build and maintain high-performing applications that support your strategic goals.
What we deliver:
- Custom app development support
- Codebase maintenance and refactoring
- DevOps and CI/CD pipeline support
- Alignment of IT and business strategy
- Technical documentation and handoff
Salesforce Application Support
We offer long-term support for your custom Salesforce apps and AppExchange solutions. Our services include maintenance, debugging, and performance optimization to extend the life of your investment.
What we deliver:
- Support for internal and third-party apps
- Debugging and patching
- App feature enhancements
- Compatibility with new Salesforce releases
- Performance monitoring and tuning
Our Portfolio of CRM Solutions
Major Key Technologies, our success is measured by the milestones our clients achieve. Explore how we've empowered businesses with cutting-edge solutions, driving growth and innovation.
We helped Wealth Architects improve their email system by connecting Salesforce with Outlook and Gmail. We set up automatic lead creation from emails and made a custom Salesforce app for secure access. We also added DocuSign to make signing documents easier.
Folio3 helped Electrocore enhance their Salesforce CRM by improving sales cycle tracking and service delivery while ensuring HIPAA compliance. We integrated Salesforce with marketing automation and Oracle NetSuite ERP for a streamlined order-to-cash process. The solution also improved data synchronization and provided better insights for customer engagement.
Start resolving issues before they impact your business. Connect with our certified Salesforce support specialists now.
Salesforce Clouds We Offer Continuous Support and Maintenance For
Sales Cloud
Get customized Salesforce Sales Cloud support to capture more leads, close deals faster, and drive revenue growth. We help you streamline sales processes, optimize dashboards, automate tasks, and maintain peak CRM performance, all with ongoing technical and strategic support.
Service Cloud
Deliver faster, smarter customer service with continuous Salesforce Service Cloud support. We help you maintain and improve your case management, knowledge base, agent productivity, and omnichannel service delivery, while keeping your environment secure and scalable.
Marketing Cloud
From automation to analytics, we provide full-spectrum Salesforce Marketing Cloud support to help you enhance campaign performance and ROI. Our experts assist with segmentation, personalization, email studio, content builder, and more.
Experience Cloud
Deliver connected digital experiences with ongoing support for Salesforce Experience Cloud. We help you manage portals, communities, and branded customer sites that align with your goals and scale with your audience.
Commerce Cloud
Empower your eCommerce business with expert Salesforce Commerce Cloud maintenance. We ensure your storefront is optimized, secure, and seamlessly integrated with your CRM, inventory, and payment systems.
Health Cloud
Enhance patient care and streamline provider workflows with secure Salesforce Health Cloud support. We help you maintain HIPAA-compliant environments, patient data visibility, care plans, and provider collaboration tools.
What Makes Folio3 a Trusted Salesforce Support and Maintenance Partner?
At Folio3, we bring more than just technical expertise, we bring dependability, speed, and strategic thinking to every Salesforce support engagement. Our team of certified Salesforce professionals delivers proactive, round-the-clock Salesforce maintenance services to help you get the most out of your CRM investment.
Whether you’re dealing with performance issues, planning a major upgrade, or simply need a reliable partner to manage your Salesforce environment, we’ve got you covered. Many businesses choose to hire Salesforce support and maintenance company like Folio3 because our combination of technical certifications, proven processes, and real-world experience makes us the trusted partner across industries.
Our credentials speak for themselves:
ISO 9001
Certified Processes to Ensure Reliable Support
ISO 27001
Enterprise-Grade Security
Need help with customization, bug fixes, or data cleanup? Our team is here to guide you.
Our Certified Salesforce Developers Have Made CRM Easier for Brands Worldwide
Majorkey
We used Folio3 over the last 3+ years for many projects, including org merges, complicated workflows and enhancements. Folio3 is was very detailed in the work. They are experts. They can explain complicated tasks so even the novice in the room can understand. Appropriate and reasonable timelines are assigned so that there are no issues with any tasks for transition. The project closed without any hang ups or hold ups and we continue to do enhancements on the application with Folio3.
Sunhero
Folio3 did a great job in scoping the request and keeping communication going throughout the task This was a very ambiguous request and they managed to troubleshoot the issue and explore different options. I would hire them again
Frequently Asked Questions (FAQs)
You’ll need Salesforce support services to keep your CRM solution error-free, current, and updated. Furthermore, it will improve the security, ranking, performance, and user experience of your platform.
Salesforce CRM can easily be linked with your current website. For greater assistance, connect with our specialists and book a call today.
Yes, based on your business needs, we can develop a bespoke maintenance and support plan. We provide a comprehensive package that includes all necessary services and features; you can pick and choose which services you want, and we’ll tailor the package to your needs.
To use our services, you must first choose a plan from our packages area and then email an inquiry to our experts detailing your company needs. Our staff will assess your requirements and provide you with a proposal. Once you go through the proposal and accept, we begin your project.
Your decision to hire a Salesforce support services provider will be based on your company’s needs and goals. You can consult with our specialists for a better understanding and get rapid answers to all of your questions.