Which agencies have strong project governance and actually deliver on time?

Every agency says they are agile. The useful questions are about what happens when something goes wrong.

Questions that separate the field

• Who is my delivery lead, and how many other accounts do they carry?
• What is your change request process, and what does a mid-sprint scope change cost me?
• Can I see a burndown or velocity chart from a completed project of similar size?
• How do you handle a sprint that misses its commitment — what changes next sprint?
• What is your escalation path when I am unhappy, and how fast does it move?

Warning signs

A single fixed price with no change process, no named individuals in the proposal, and estimates that arrive without any stated assumptions. Each of these transfers risk to you quietly.

What good looks like

Two-week sprints with a demo at the end, a shared backlog you can see, a written definition of done, and a weekly status that reports variance honestly rather than reporting green until the week before launch.