B2C Commerce Cloud 24.3: 6 Updates to Improve Your Online Store
In this blog, we’re thrilled to introduce the latest B2C Commerce 24.3 advancements – a new chapter in commerce cloud development. These critical updates elevate your online store’s performance and customer experience and empower your business in the ever-evolving digital landscape.
They are vital to staying ahead of the curve and optimizing your online retail presence, from enhanced customization options to streamlined checkout processes. These updates come as part of Salesforce commerce cloud support.
Shopping Experience
Increased Basket Capacity
In the latest SFCC B2C Commerce 24.3 update, Salesforce has addressed the limitations on the number of customer items in a basket, a move that’s set to significantly enhance the customer experience. This update offers a larger basket capacity, allowing customers to add more items to their baskets during online shopping.
The result? A potential increase in order value and overall sales numbers, ensuring your customers enjoy a seamless shopping experience. Salesforce commerce cloud optimization doesn’t get better than this.
Prioritized Resource Bundle Lookup
This is done by optimizing ‘resource bundles,’ collections of product information and configurations used to define or display products on your online storefront. With prioritized resource bundle lookup, you can more efficiently retrieve and process information when a customer adds additional items to their cart.
Imagine your online cart as a shopping bag with finite space. Previously, you could not put too many items into your bag. With this latest update, customers can now add more items. A prioritized resource bundle lookup optimizes how items are placed in the bag, ensuring a smoother experience with a larger online cart. Discuss this with one of the many Salesforce commerce cloud consultants to learn the limits of this update.
Business Management
Display Alert Messages in Business Manager
Users work with enhanced communication within the business manager function. Administrators can configure repetitive banner alerts atop all pages. These alerts can notify users about module specific updates, critical system updates, and other important tasks.
Integrations (APIs)
Prepare for Changes to Sever-Side Web-Tier Caching
As an addition to Salesforce commerce cloud implementation, this involves technical changes to the way the B2C Commerce Cloud caches server-side data. The update itself is a lot more technical than this but it sets the foundation for future performance and scalability improvements.
SCAPI – Shopper SEO
Salesforce Commerce API (SCAPI) is the technical interface use to integrate it with the B2C Commerce Cloud. SEO functionality within SCAPI is improved with this update, a key component of modern e-commerce among many things.
Platform Improvements
Scheduled Backups Button Disabled
This could be cause for concern for some. As the name suggests, users cannot use the schedule backup button after this update. The Salesforce commerce cloud developers had something planned when making this change.
Shopper Baskets v2
This is an updated version of the shopper basket functionality. This could potentially improve customer basket handline and make room for new features in future updates.
SCAPI Load Shedding
Loadshedding is the process for managing heavy store workloads. With SCAPI being a B2C Commerce Cloud API, this update will improve SCAPI’s ability to handle heavy website traffic. This creates a stable website with smoother performance.
Custom Request Headers
Users have more control over headers coming with API requests. A header is like a label attached to data packets that provider users with additional context. This update brings more customization to those header. This can improve the functionality of the integrations and their flexibility.
Security
Security Update for the Audit History Logs
An audit log tracks a users activity within the system. This update addresses possible vulnerabilities and reinforces the overall security apparatus.
Tools and Updates
Updated Cartridges & Tools:
Plugin_passwordlesslogin (v1.2.1)
This update removes friction with the login functionality for your digital store front.
Composable-hybrid-sitegenesis-poc (v2.1.1)
A proof of concept update that pertains to hybrid store fronts. Users get new functionality and bug fixes with this update.
B2C-tools (v0.20.0)
This is an update to the B2C Commerce Cloud tool set. It includes different improvements, functionalities, and bug fixes.
Conclusion
The latest updates to B2C Commerce Cloud 24.3 has significant enhancements for online retailers. From improved personalization features to enhanced mobile responsiveness, these updates empower businesses to deliver an engaging shopping experiences to customers. These updates from the Salesforce B2C Commerce Developer team set the stage for additional improvements.
With these advancements, online stores can stay ahead of the curve, drive conversions, and foster long-term customer loyalty. Embracing these updates is about setting the stage for sustained success in the dynamic world of e-commerce.
FAQs
It is a cloud-based platform designed to help business build and manage online stores. Features include:
- Order fulfillment
- Customer service
- Marketing tools
- Reporting and analytics
- Project management
Yes, Salesforce solutions are ideal for B2C needs. The Salesforce CRM, B2C Commerce Cloud, Salesforce Sales Cloud, and other tools in Salesforce 360 are perfect for e-commerce.
A CRM will help manage customer relationships, interactions, build loyalty, drive sales, and make conversions. It is used to understand customer behavior, improve customer services, and automate marketing efforts.
Hasan Mustafa
Engineering Manager Salesforce at Folio3
Hasan Mustafa delivers tailored Salesforce solutions to meet clients' specific requirements, overseeing the implementation of scenarios aligned with their needs. He leads a team of Salesforce Administrators and Developers, manages pre-sales activities, and spearheads an internal academy focused on educating and mentoring newcomers in understanding the Salesforce ecosystem and guiding them on their professional journey. Additionally, Hasan holds certification as an eCommerce expert, demonstrating an in-depth understanding of various eCommerce platforms such as Magento2, Shopify, BigCommerce, WooCommerce, and Shopware. His proficiency extends to modern technologies including React, Docker, AWS, and Google Cloud Platform. Hasan extends his professional services to businesses seeking specialized knowledge in Salesforce implementation and development.
