Salesforce Experience Cloud

Build strong relationships, increase revenue and provide a personalized experience for your workforce, partners, and customers using Salesforce Experience Cloud.

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Let Folio3 build your perfect Salesforce Community

Our salesforce experts provide designing, implementation, configuration, custom development, and ongoing support to enhance experience cloud functionalities, allowing businesses to go Omni-channel and align with their target audience and critical partners. Our full-service delivery includes:

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Partner Communities

Community Cloud gives you the opportunity to provide stakeholders with a one-stop shop that has everything they need to sell and market your solution more effectively, whether you manage a partner network..

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Partner Communities

Community Cloud gives you the opportunity to provide stakeholders with a one-stop shop that has everything they need to sell and market your solution more effectively, whether you manage a partner network of 10 or 10,000. The Partner Community Cloud allows for improved collaboration in areas such as joint marketing and selling, recruitment and education, deal administration, campaign management and alignment, case management, and more.
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Customer Communities

Companies must first decide their objectives, whether they are sales, marketing, or service-oriented, before establishing a self-service customer-centric community...

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Customer Communities

Companies must first decide their objectives, whether they are sales, marketing, or service-oriented, before establishing a self-service customer-centric community. This decision then informs the design and components provided, ensuring that clients are equipped with the necessary knowledge to convert from customers to brand advocates.
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Employee Communities

Community Cloud offers employee communication solutions and offers support from the start of interactions to the end of the...

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Employee Communities

Community Cloud offers employee communication solutions and offers support from the start of interactions to the end of the onboarding process. Empowering employees to solve problems and immediately combine efforts results in streamlined and efficient collaboration procedures that can be reported and replicated as needed.
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B2B Commerce

By adjusting to changing market and customer requirements, you can seize B2B possibilities using Experience Cloud. To receive a 360-degree perspective...

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B2B Commerce

By adjusting to changing market and customer requirements, you can seize B2B possibilities using Experience Cloud. To receive a 360-degree perspective of your client's journey, you may establish unique storefronts with connected ecosystems and effortlessly combine your data and apps.
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Build Your Own

With the Lightning Experience Builder, you can create totally personalized solutions and apps that are unique to your company. Additional.

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Build Your Own

With the Lightning Experience Builder, you can create totally personalized solutions and apps that are unique to your company. Additional platform capabilities, such as custom objects, API calls, and file and data storage, can be used to create customized experiences.
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Get more information on how Folio3 can help amplify your Salesforce performance.
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Create and rollout your experience
with a few clicks

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Need to bring maximum value for your sales, customer service, and marketing? Our team can advise on how to do it.
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Salesforce Experience Cloud Features

Salesforce Experience Cloud (formerly Community Cloud) is about building completely integrated digital experiences that help businesses quickly create and deliver personalized content anywhere: websites, portals, mobile apps, and storefronts to deliver customer-first digital experiences.

Business Cloud Salesforce

Businesses can deliver relevant experiences and respond intelligently to escalated support cases when all of their data is in one place. Opportunities can be updated and leads can be qualified by partners. Files, Sales Opportunities, Contacts, Campaigns, Custom Objects, and Support Cases can all be shared by employees. View More

Business Integration

You may use data from any system, including sales, service, and marketing, as well as supply chain and product development, with integrated business solutions. Any third-party system's records, objects, and data can be integrated. View More

Branding & Themes

Using branded interfaces, applications, and more, you may improve your client experience. Choose a working out-of-the-box template and customize it with a few clicks rather than difficult coding. Additionally, select a mobile-responsive theme that is consistent with your brand. View More

Engagement

You can build a vibrant community with a consumer engagement platform. You can award and recognize your most engaged members. You can even make your own ranks, badges, and score system to encourage participation.
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Community Management & Analysis

Get the data you need and sort it anyway you want to manage and improve your understanding of your community. Your company's growth will be aided by user engagement measurements and insights.
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Mobile

Web Browsers are no longer the only way to access your content, services, and management. The mobile application builder in Salesforce Experience Cloud allows you to develop responsive digital experiences across mobile devices. From every device that supports the Salesforce mobile app or a mobile browser, you'll have fast access to a variety of experiences. Salesforce's mobile software development kit can also be used to create bespoke mobile collaborative apps.
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Templates

Design rich, intuitive digital experiences using ready-made themes, or create your own to match your specific requirements. You can get to market faster with out-of-the-box app, portal, and website templates.
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Personalization

Customers can locate what they need faster if businesses build a relevant Content Base and clever recommendations. With an AI-powered website builder, you can also connect everyone to specialists and provide a customized content feed. Interests, Needs, Behaviors, and Endorsements received for their skill are all displayed on each user's profile page.
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Lighting Bolt

The Lightning Bolt feature lets you build mobile-optimized, fully-branded communities that are easily integrated with your business process. It has a drag-and-drop design that enables companies to customize every aspect of the customer experience and add a partner-built lightning component from AppExchange. The Lightning Bolt feature allows you to create completely branded, mobile-optimized communities that are easy to incorporate into your business process. It includes a drag-and-drop design that allows businesses to customize every aspect of the user experience and add a Lightning component from AppExchange produced by a partner. View More

Groups

Project/Event discussions and activities are structured into groups. A group might be made for an upcoming event, a new account, your team or a campaign. Members of Groups can share files and even embed videos. Users can form secret groups to keep their topic discussions hidden from the rest of the community. There's also the option of making unlisted groups that aren't visible to the rest of the community.
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Chatter Collaboration

Employees may work on projects together, locate subject-matter experts, stay up to date, and more. Encourage a more imaginative work environment where anybody, from any location, may contribute ideas.
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Ecommerce

Integrate your eCommerce platform to allow customers to discover, study, and buy products all in one branded, mobile, and social environment, resulting in additional purchasing opportunities. View More

Hire Now!

Hire Certified Folio3 Salesforce Consultants

To keep the hiring process seamless, we follow a simple hiring and engagement model. Our hiring model is designed to focus on what's best suited to your projects, with rapid delivery and 100% project satisfaction.

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Fixed Cost

The fixed cost project model is perfect if you have already figured out what needs developing and how long it will take, as this allows them to do their job ...

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Fixed Cost

The fixed cost project model is perfect if you have already figured out what needs developing and how long it will take, as this allows them to do their job efficiently without wasting time on unnecessary elements of development or work that could be done elsewhere in order to save costs while still meeting deadlines! This model lets you hire Salesforce developers based on the time required to complete a certain task.
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Dedicated Hiring

Employ Salesforce engineers solely for your company. You can also engage devoted and experienced specialists on an hourly basis ...

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Dedicated Hiring

Employ Salesforce engineers solely for your company. You can also engage devoted and experienced specialists on an hourly basis or for a monthly contract term, whichever works best for you!
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Build Your Team

Offering the best team of Salesforce developers to our clients is something we take very seriously. You can choose the team of your choice and we offer...

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Build Your Team

Offering the best team of Salesforce developers to our clients is something we take very seriously. You can choose the team of your choice and we offer easy scale-up options as well so that you get an even greater savings.
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More Salesforce Success Stories

Major Key

Folio3 helped MajorKey in merging two separate SalesForce Companies into one. Through the merger, we achieved the following objectives for MajorKey

  • Single source of Sales Data
  • Improved Analytics & Reporting
  • Streamlined Financial Visibility
  • Enabled Sales Cross/Upselling
  • Reduced Administrative overheads
  • Improved Sales Visibility
  • Reduced Licensing Costs

Our experience with Folio3 has been beyond expectations. Folio3 has completed multiple Salesforce development projects as well as provided suggestions for enhancements for our CRM. The workshops were planned with my team and discussed in detail. Folio3 brings the expertise needed for our organization.

Client name
Gabrielle Sampson
Industry
Business Consultant
No.of Employees
200+
Company
MajorKeys
Est. Revenue
$100+Million
EVO

Evo Systems is a U.S.-based company that manufactures windows, doors, glass and related specialty parts to the construction industry.

Folio3 helped Evo Systems build Multiple Salesforce connectors to help enrich their CRM experience.

The connector achieved the following benefits for Evo Systems.

  • Seamless communication between Salesforce and other systems.
  • Opportunity Management in Salesforce
  • Deal Management in Salesforce
  • Proposal Management in Salesforce
Client name
Evo
Industry
Distribution
No.of Employees
50 - 100+
Company
Evo Systems
Est. Revenue
$100+Million
Wealth Management Firm

Salesforce Financial Services Cloud Implementation Support for an independent Wealth Management firm

Our client is an independent wealth management firm located in Silicon Valley. They help their customers navigate the financial and personal challenges that come with change and complexity and also ask them big questions about what they want from their lives.

Folio3 helped this client with supporting their Salesforce Financial Services Cloud Implementation through the below activities:

  • Address Management
  • Data Migration
  • Workflows and Templates
  • End user training
  • Dashboards and Reporting
  • Box, Google Ads, MailChimp Integration
Client
Wealth Management Firm
Industry
Financial
No.of Employees
50 - 100+
Est. Revenue
$100+Million
Location
Mountain View, CA USA
Global Health

The customer is a Global Medical Device Manufacturing company specializing in Neuromodulation, Vagal Nerve Stimulation (VNS), Neuroscience, and Bioelectronic Medicine.

Our client is an independent wealth management firm located in Silicon Valley. They help their customers navigate the financial and personal challenges that come with change and complexity and also ask them big questions about what they want from their lives.

With a mission to help patients across the globe who suffer from pain and chronic conditions, they fulfill this goal by harnessing the power of nVNS, innovation, and technology to develop safe and clinically backed treatments.

  • Streamlining workflows
  • Data Migration
  • Improvement in managing clients’ records
  • A self-service portal
  • Einstein Opportunity Insights
  • Dashboards and Reporting
  • Deliver personalized advice across channels
Healthcare
Device Manufacturing Company
Industry
Healthcare
No.of Employees
50 - 100+
Est. Revenue
$100+Million
Location
Basking Ridge, NJ USA

Why choose folio3 Salesforce

We are alums of Intel, Silicon Graphics, and Qualcomm; techies from MIT and Caltech entrepreneurs and inventors from Silicon Valley; enthusiasts for all things digital; big believers in technology’s potential; bigger believers in human potential.
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Years of Experience

Clients (banks, booksellers, software giants, game start-ups) that trust and value us enough to be our best spokespersons.

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Clients

Clients (banks, booksellers, software giants, game start-ups) that trust and value us enough to be our best spokespersons.

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Employees

Employees who understand the dual commitment at Folio3, Customers first, Employees forever.

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Solutions

Web and Mobiles solutions are made with love, integrity, and lots of caffeine.

FAQ

Salesforce Experience Cloud, previously known as Community Cloud, is a digital experience platform that enables businesses to instantly create linked digital experiences for their customers, partners, and workers.
By allowing customers to obtain information and support each other online, you can construct communities to develop deeper relationships with customers or deliver better service. You may also integrate any third-party system or data directly into the community because Experience Cloud is built on the Salesforce Platform.
Experience Builder is identical to Lightning App Builder, with the exception that it is used to design and construct Experience Builder sites using Lightning components. We can use standard or custom components, just like Lightning App Builder, to allow admins to develop Experience Builder pages with point-and-click modification.
The Salesforce Platform is the foundation of the Experience Cloud. Companies all across the world rely on the platform’s robust and adaptable security architecture. From a user and client authentication to administrative rights to the data access and sharing paradigm, it delivers the highest level of security and control. Salesforce provides real-time data on system performance and security, as well as recommendations for best security, practices for your company.

When it comes to accessing Experience Cloud on a mobile device, you have a lot of alternatives. It’s simple to deliver a rich experience that can be accessed on any mobile device thanks to Experience Templates’ full responsiveness.

Your workforce has full access to Salesforce for employee communities.

The Salesforce Community Management Console lets you monitor and measure critical indicators, generate reports, create customizable dashboards, and take action all from one place.

Our robust web platform also enables you to deliver a consistent consumer experience. You can get a 360-degree perspective of a customer’s full journey with Experience Cloud.

Yes. Salesforce can assist you in deploying an experience on a non-Salesforce portal or even on a different experience platform. We can also put you in touch with Salesforce partners who can assist you with the process.
Any company user — not just developers and IT professionals — can easily build a customized, branded, and mobile-optimized digital experience with Experience Builder.