Salesforce Support and Maintenance Services
Avoid downtime and data loss. Get 24/7 Salesforce Support and Maintenance Services for all of your Salesforce clouds.
We are Your #1 Trusted Salesforce Help Desk
Forget about Salesforce-related issues, downtime, and data losses. As Certified Salesforce Consulting Partner, we solve all of your Salesforce troubles and provide the right solutions to grow your business.
How Can We Help?
Information Administration
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Information Administration
Data
Administration
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Data Administration
Daily Administration
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Daily Administration
User
Help Desk
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User
Help Desk
24/7 System Monitoring
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24/7 System Monitoring
Monthly
Health Checks
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Monthly
Health Checks
Global Enterprises Count on Our Salesforce Consulting Services
Major Key Technologies, our success is measured by the milestones our clients achieve. Explore how we've empowered businesses with cutting-edge solutions, driving growth and innovation.
We helped Wealth Architects improve their email system by connecting Salesforce with Outlook and Gmail. We set up automatic lead creation from emails and made a custom Salesforce app for secure access. We also added DocuSign to make signing documents easier.
Folio3 helped Electrocore enhance their Salesforce CRM by improving sales cycle tracking and service delivery while ensuring HIPAA compliance. We integrated Salesforce with marketing automation and Oracle NetSuite ERP for a streamlined order-to-cash process. The solution also improved data synchronization and provided better insights for customer engagement.
We are a Certified Salesforce Consultancy Delivering CRM Innovation for Brands Worldwide
Majorkey
We used Folio3 over the last 3+ years for many projects, including org merges, complicated workflows and enhancements. Folio3 is was very detailed in the work. They are experts. They can explain complicated tasks so even the novice in the room can understand. Appropriate and reasonable timelines are assigned so that there are no issues with any tasks for transition. The project closed without any hang ups or hold ups and we continue to do enhancements on the application with Folio3.
Sunhero
Folio3 did a great job in scoping the request and keeping communication going throughout the task This was a very ambiguous request and they managed to troubleshoot the issue and explore different options. I would hire them again
What Makes Folio3’s Salesforce Consulting Services Stand Out?
Delivering flawless, customized Salesforce solutions is what we do – and we do it better than anyone else. This is why we’re a leading Salesforce consulting company worldwide. Here are some key differentiators of our Salesforce consulting services:
Troubleshooting
We promptly react to complex performance/security/other Salesforce issues, which need to be fixed on the code level that can maximize the potential of your existing infrastructure. Our team is here to help you achieve your business goals with the right solutions.
System Evolution
We implement enhancements, including substantial ones, to a Salesforce solution according to change requests and modify default functionality quickly and with no impact to current business operations in Salesforce.
Custom Development
When you hire Salesforce developer from our team, you get professionals equipped with the most up-to-date CRM trends, development abilities, and seasoned business research knowledge to create unique features that are aligned with conventional Salesforce apps and meet company needs. Along with monthly upgrades, we develop any Salesforce customizations to ensure that your Salesforce deployment runs smoothly and reliably.
Salesforce Products We Specialize In
No matter what part of the huge Salesforce ecosystem you are working with, we help you manage your business activities, boost your sales and bring productivity to your business processes.
Sales Cloud
Sales Cloud integrates all customer information into a single platform that includes marketing, lead generation, sales, customer service, and business analytics, as well as access to thousands of apps via the App Exchange. It helps with sales, marketing, and customer service in both B2B and B2C settings.
Service Cloud
Salesforce Service Cloud is a customer care platform to provide quick and personalized support virtually over any platform, including phone, email, instant messaging, Twitter, Facebook, and other social media platforms.
Marketing Cloud
Salesforce Marketing Cloud is a one-stop solution for all the marketing needs of an organization. It includes user journey management, email, mobile, social media, site personalization, advertising, content production, content management, and data analysis capabilities.
Community Cloud
Community Cloud is an online social network that allows businesses to develop branded websites that link consumers, employees, and partners. It gives them the data and records they need to get their job done quickly.
Financial Service Cloud
For your financial services team, a platform that can do it all. It's a platform that's been proven to deliver real-time access to crucial data, visibility into unique customer journeys, and actionable insights at every point of the customer journey.
Nonprofit Cloud
Nonprofit Cloud is the full suite of Salesforce solutions designed to help NGOs overcome their technological issues. It comprises Salesforce products such as Sales Cloud, Marketing Cloud, and Communities, as well as Salesforce.org solutions designed exclusively for charities.
Commerce Cloud
A unified cloud-based eCommerce platform with a mobile-first strategy that is available as a SaaS solution for businesses. The main goal is to provide customers and stores with a consistent experience across numerous channels.
Salesforce CPQ
Salesforce's CPQ, or Configure, Price, Quote Software, is a sales tool that allows businesses to deliver correct pricing for every product configuration scenario.
Salesforce Chatter
Salesforce Chatter is a big communication platform that brings together departments that have never previously communicated. It's a fantastic resource for Salesforce users searching for advanced software solutions, such as ERP to Salesforce connection.
Salesforce Pardot
Salesforce Pardot is a complete marketing automation system designed for small and medium-sized businesses. It works with Salesforce Sales Cloud, one of the best CRM software systems on the market, to help companies manage, analyze, automate, and measure the success of sales and marketing initiatives.
Heroku
Heroku is one of the very first cloud-based platform-as-a-service (PaaS) that supports a variety of programming languages.
Mulesoft
MuleSoft is a software business that specializes in application, data, and device integration. Essentially, the company's goal is to connect all of your applications so that data flows smoothly between them all, regardless of the device used to access them.
Salesforce Mobile
The Salesforce mobile app is a business-class software that lets your users access your company's CRM data from their phone or tablet.
Tableau Analytics
Tableau is a visual analytics platform or tool that is used to convert data to solve problems and show data in a visual format to gain data insight and enable people and businesses to make the most of their data.
Lightning Component
MuleSoft is a software business that specializes in application, data, and device integration. Essentially, the company's goal is to connect all of your applications so that data flows smoothly between them all, regardless of the device used to access them.
Need to bring maximum value for your sales, customer service, and marketing? Our team can advise on how to do it.
Salesforce support process and workflow
Problem Analysis & Consulting
We begin our approach by examining existing infrastructure and business requirements and undertake knowledge transfer and mining by documenting and handing over settings and customizations to the appropriate resources.
Salesforce Service Delivery
With extensive research and monthly reporting, we deliver the desired scope on time. We are a well-known provider of Salesforce support services that adhere to our client’s standards and confidentiality.
Improvements
Based on your business needs, we provide monthly or quarterly improvements proposals and cover all the significant improvements areas for a better user experience.
Need to bring maximum value for your sales, customer service, and marketing? Our team can advise on how to do it.
Hire Salesforce Certified Experts with Folio3
To keep the hiring process seamless, we follow a simple hiring and engagement model. Our hiring model is designed to focus on what's best suited to your projects, with rapid delivery and 100% project satisfaction.
Fixed Cost
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Fixed Cost
Dedicated Hiring
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Dedicated Hiring
Build Your Team
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Build Your Team
FAQs
Why choose folio3 Salesforce
Clients (banks, booksellers, software giants, game start-ups) that trust and value us enough to be our best spokespersons.
Clients (banks, booksellers, software giants, game start-ups) that trust and value us enough to be our best spokespersons.
Employees whot understand the dual commitment at Folio3, Customers first, Employees forever.